Frequently Asked Questions

Individual Process
  • How do I make an individual purchase?

    Select Site and Create Free Account

    • To get started please select your location and create a free account.
    • To select your location, enter the name of your city, county or state in the search box and click the "Search" button.
    • Next select your location.
    • Once you're at the proper FMC site, click on "Create an account" at the top of the page to create your free account.
    • To complete your account, fill out all required fields and then click Sign up.
    • An email notification will be sent once the account is created with your unique login and password.
    • You can optionally validate your account through a validation link in the email. Once the account is validated, you will not see the security phrase check system, as described below.

    Course Selection

    • You will then be taken to the Courses page to select the course you are interested in purchasing.


    • Your billing address should already be filled in for you, but you can make changes if needed.
    • Next you will be required to enter your credit card information.
    • Click Review Information to continue.
    • The Review Information page allows you to review the billing and credit card data before attempting to process the transaction.
    • The student/client must check the box stating "I have read and understand the preceding information and refund policy" before the Purchase button highlight to allow you to complete your course purchase. 
    • Once the Purchase button is highlighted, click the Purchase button to complete your purchase.
    • Your purchase is now complete.  
  • How to take the course?

    Now that  you have completed your purchase, you can begin taking your course.

    • First you will need to click the green Study button to begin studying the course material (if purchased), or if you are ready to take your exam, you may click the green Take Exam button to begin your exam.
    • The study area consists of 108 sections that can be read at your leisure if purchased.Once a section has been studied, it will be marked as studied with a green check-mark. This helps you know which sections have been studied and which section have not.
    • Section before study. Timer has not reached zero:   
    • Section after study. Timer has reached zero:   
    • Before you can start your test, you will be required to enter 10 personal verification questions (PVQ). If for any reason during your exam you enter a wrong PVQ or fail the test, you will be required to perform this step again.
    • After you have selected your 10 questions, you will be show the time allowed for the exam, the number of questions that make up the exam, and the required passing grade for the exam. To begin your exam, click the Continue button. You may also click the Go back button if you are not ready to begin your exam.
    • After successfully completing the exam, you will be able to print your certificate.
    • To print your certificate, click the green Print certificate button. Your food managers certificate will open in a new window for you to view/print.
    • To see what your certificate will look like and an explanation of the information it contains, click here:

      Certificate Sample
  • Examination Tutorial

    The FMC® CFP Manager examination consists of the following:

    • Time to complete your examination is 90 minutes. After 90 minutes, your exam will be graded, any unanswered questions will be graded as incorrect.
    • The examination will have 75 multiple choice questions.
    • The minimum passing grade is 74.7% (75%).

    Examination Questions:

    The examination questions will have the following format:

    You must select an answer from the answer options under the question by clicking on the answer you believe to be correct.

    When you select your answer, a black dot will appear in the circle next to your answer denoting its selection.

    After you have selected your answers for the displayed question, click “Save Answer” to save your selection and move to the next question.

    A progress box on the webpage will display the amount of time left in your exam, as well as the question numbers you have answered in green, and remaining unanswered question numbers in black.

    You can click on a question number to take you back to that question if you decide to review/change your answer.

    When you’re ready to submit your examination for scoring, click “Grade Now”.

    Examination Scoring:

    When you are ready to have your exam scored, click “Grade Now”.

    Your examination score will be displayed informing you of your score, and if you have passed or failed. If you failed your examination, you will be informed on the areas of deficiency concerning exam questions that were answered incorrectly.

    If you passed the examination, then your FMC® CFP Certificate will be available for printing from within your account at Food Manager Classes any time before the expiration of the certificate.

    Please Note: if you took, and passed, a proctored FMC® CFP examination, you will not be permitted to print the certificate at the Proctor Testing Centers.


    This department-approved online Texas DSHS FMC® Certification Examination will consist of seventy-five multiple choice questions, with a specific number of each covering the following topics:

    • twelve (12) questions covering food protection;
    • four (4) questions concerning the requirements regarding the purchasing and receiving of food and food related items;
    • seven (7) questions over storage in food establishments;
    • ten (10) questions over food preparation;  
    • six (6) over food service and display;
    • two (2) questions on the use and maintenance of tools and equipment within food establishments;
    • six (6) questions related to cleaning and sanitizing equipment, utensils and food contact surfaces in food establishments;
    • one (1) question on how to select, monitor, and maintain a water source;
    • one (1) question on how to monitor and maintain plumbing;
    • one (1) question on how to monitor and maintain ventilation systems;
    • two (2) questions on how to select, monitor, and maintain waste disposal facilities and equipment;
    • one (1) question on how to clean and maintain restroom facilities;
    • two (2) questions on general maintenance and housekeeping;
    • two (2) questions on monitoring equipment and facilities,
    • one (1) question on proper postings;
    • seven (7) questions on personal hygiene of employees;
    • two (2) questions concerning properly training employees;
    • seven (7) questions on monitoring personnel behaviors and their relation to food safety;
    • and one (1) question on ensuring regulatory compliance at the state and local level and correcting and minimizing noted violations. 
Bulk / Group Purchases
General Questions
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